Expert Auto Service You Can Trust

Alexandra Arnold

4 years ago

Best mechanic in town!! Extremely professional and expert. Chris is amazing. I have brought my car to him with a varying range of comically bad sounds, which he has diagnosed and fixed promptly! The guys at Charlie’s are all super fun and I always end up having a good laugh at whatever nonsense I have gotten myself into. Thanks again, guys!

Heather Russell

a year ago

Charlie's Auto on Delaware Ave These people took such good care of my car and I'm pretty sure I hardly paid for any labor. They replaced my entire EVAP system, and the kit for MY specific car is more expensive than most others. Ford Escapes are notorious for high prices of parts and even location of certain parts under the hood, usually resulting in crazy extensive labor. Even changing a battery in this thing is pure hell. I basically paid for the parts. I don't want to make it out like the labor was free.. but the price I paid? It was basically the cost of the parts. I googled these parts for hours. The car would need a good 5 cranks after fueling before it would start. It finally stalled and tried to give up while I was driving. I researched a full day and by the next day I'd found Charlie's. Amazing reviews. (Thank you, truly, to those of you that influenced my choice). After he fixed it, this man took my car to the gas station, filled it entirely full, and checked to make sure it cranked on the first start. And of course it did. That gas did not come out of my pocket .. there's just no way. If I'm wrong, and I don't believe I am, I still came out with a beyond fair price. Check engine light gone, worry gone, everything but my money is gone- because again, those parts were expensive. And it was the cost of my total bill. Please, PLEASE always take the time to leave good reviews for businesses that deserve them. Reviews are exactly what influenced me. I'm passing my respect along on here and everywhere else I can. 🖤

Lola Cox

10 months ago

As a young woman, I always experience a lot of anxiety going into the mechanic. Having been talked down to, objectified, etc, going into Charlie's was a breath of fresh air. Chris was honest and informative, without a lick of condescending. His prices were very reasonable and he worked fast. Thank you again for cultivating a space where I-- and I'm sure many others-- feel safe and heard.

David Mehrle

10 months ago

Chris does great work and is very trustworthy! When the dealership recommended thousands of dollars worth of repairs, I took my car to Chris for a second opinion. He told me that the dealership had not only misdiagnosed the problem, but also planned to overcharge me by an order of magnitude. Instead of spending thousands of dollars at the dealership, I spent hundreds at Charlie's Auto Center. Thanks Chris!

Greg Herbert

7 months ago

Took my rav4 to Charlie’s for squeaking breaks. Did a great job of explaining the issue and eventually getting them replaced. After the brakes, my battery died in their lot and they jumped it for me and told me to go back to the dealer who installed it and that the battery should be under warranty. They could’ve done it for me themselves but helped me save money by sending me elsewhere. Trust them to be straight shooters.

Gerry

9 months ago

As I have said before, these guys are awesome!! Took my CRV in for an oil change and a safety check for an upcoming road trip. Was advised to have brake pads and rotors replaced (Good Call!!!) They showed me the worn parts and I am very glad I took their advice ! I showed up when they opened and was done and gone in an hour and a half!! Who does that!?!We are taking a l400 mile round trip and I now feel confident in my vehicle and my safety. Thanks Jimmy and Chris.

Vivian McGee

8 months ago

My water pump went out. My brother recommended Charlie's and i had my car back within two days. During this time, i also emailed them and they answered back within the time they state they will. When I picked my car up, he showed me the water pump and helped me understand about the part, repair, and the price for everything was great! They are very polite, truthful, professional and caring. My brother told me that he recommends them and now i will as well.

Andrew Preston

7 months ago

Have struggled to find good mechanics in town and I first came across this place when I had my BMW 328i inspected for a sale I was going to make. Decided to come back with my Saturn SC2 to get a water pump installed and new trailing arms put in. Super quick service and a very reasonable price. I normally can do most things on my car on the top, but for anything that's out of my skill set I'll be taking it to Charlie's from now on!

Kevin Degler

a year ago

Charles Hill detailed my wife's VW Beetle today and it looks FANTASTIC. He is very knowledgeable about what he does. I really appreciate someone who takes pride in their work. Please call this guys to do a car or truck for you.

Melissa Waters

2 months ago

Excellent customer service, honest, trust worthy and fair. My daughter's car broke down at UK, they helped us to get her back up and running for work and school promptly. Both Chris the owner and Jimmy truly provided excellent service. I know cars, they are more than fair and honest. Highly recommend especially for families with students out of town when vehicles need work.